The team at New Age Caravans Gippsland received some exciting news last week the local business has won the national dealership of the year award.

It is the first year that New Age Caravans Australia has given the award and the local team are rapt to be the first recipient. The award is based upon customer service satisfaction, sales and after sales service.

New Age Caravans Gippsland owner, John Hancock, with more than 15 years in the industry has set a high standard and leads by example, with the expectation that all staff contribute and are important.This has flowed through to the service that is then passed onto the customer.

The entire team at New Age Caravans Gippsland always strive to be the best at everything they do and with 15 dealerships Australia-wide (and New Zealand) it’s a huge achievement to be recognised in the dealership network for New Age Caravans Australia.

Brad Walkley from New Age Caravan Gippsland, says it’s a pretty special award to receive and reinforces all the good work and it couldn’t have happened without owner of New Age Caravans Gippsland, John Hancock.

Looking after everyone that walks through the door, whether they are chasing a $2 part or an $80,000 caravan, the customer service is always the same.

New Age Caravans Gippsland offers an extensive range of fantastic new and used caravans with new models and features being added to the New Age range again this year. The range has certainly increased over the past 12 months with the introduction of the Road Owl, which has been popular with families and the Wayfinder providing an alternative to the full caravan set up. Other top sellers in the range include the Manta Rays and Big Reds. It’s a little known fact that the Big Red ‘slider’ was designed by John, with one eventually being built around his initial design.

We provide an extensive handover process which covers introducing the customer to all the features both inside and outside of their caravan and including the operation of all technology. We pride ourselves on the handover process and believe you need to understand your caravan to ensure you get the most out of it.

Complementing the caravan sale side of the business is the ability for all types of servicing and repairs to be done on the premises; this includes general services, warranty, repairs and detailing.

A big congratulations should be given to John and the entire team as it’s the people behind the business that make it work.

IMAGE: The team at New Age Caravans Gippsland is dedicated to helping you find the perfect caravan.