Ambulance Victoria’s (AV) recent Gippsland Community Forum was a success, providing a valuable opportunity for Gippsland locals to share their thoughts and ideas with AV representatives about how the organisation can continue to provide best care to the region.
Held at the Traralgon Golf Club, the event was attended by local community members, representatives from health and community organisations as well as members of the AV Board, Executive and Community Advisory Committee, and operational staff.
“With 86 participants in attendance, the forum offered a welcoming and inclusive space for all community members to hear about AV’s strategic direction, share
their lived experiences, and contribute to shaping the future of ambulance care in Gippsland,” Gippsland regional director Ross Salathiel said.
“The forum identified a number of focus areas for the region and we are now developing a tailored action plan to address these themes and drive meaningful improvements.”
The key focus areas included strengthening relationships and coordination with local emergency and health services and community groups; building trust through transparent communication and responsiveness; prioritising equity and inclusion; and enhancing preparedness for disasters, ageing populations and infrastructure challenges.
“It was inspiring to connect with so many passionate Gippsland community members committed to making a difference,” Ross said.
Another key theme that emerged out of the forum was the need to continue strengthening community education on when to call an ambulance and promoting alternative care pathways for non-emergencies.
“There are several options available to all Victorians if you need timely medical care and health advice, but it’s not a life-threatening emergency,” Ross said.
“By accessing these services when appropriate, rather than calling Triple Zero (000), you help save ambulances for the most serious emergencies.”
